Terms of service

Last updated: 18 January 2026


Welcome to silverette.sg (the “Site”), operated by Silverette Pte. Ltd., a company incorporated and registered in Singapore (“we”, “us”, or “our”). These Terms of Use (“Terms”) govern your access to and use of the Site, including any purchases you make through it. By accessing or using this Site, or placing an order, you agree to be bound by these Terms.


Please read these Terms carefully. If you do not agree with any part of these Terms, you must not use this Site.


1. Use of the Site

You may use the Site only for lawful purposes and in accordance with these Terms. You agree not to:

  • Use the Site in any way that violates applicable laws or regulations;

  • Interfere with or disrupt the operation of the Site; or

  • Attempt to gain unauthorized access to systems or data.


2. Eligibility

By using the Site, you represent that you are at least 18 years old and capable of entering into a legally binding contract.


3. Intellectual Property

All content on the Site, including text, graphics, logos, images, and software, is the property of Silverette Pte. Ltd. or its licensors and is protected by copyright, trademark, and other intellectual property laws.

You may use the content only for shopping on the Site or placing orders. Any other use, including reproduction, distribution, modification, or republication, is prohibited without our prior written consent.


4. Product Information

We aim to display product information as accurately as possible. However, we do not warrant that product descriptions, pricing, images, or other content are error-free, complete, or current. We reserve the right to correct any errors, inaccuracies, or omissions at any time without prior notice.


5. Orders and Acceptance

Your submission of an order constitutes an offer to purchase products. We reserve the right to accept or decline your order at our discretion, including for reasons such as product availability, errors in pricing or product information, or suspected fraud.

Order confirmation does not signify acceptance of an order but only that we have received your order.


6. Pricing and Payment

All prices are shown in Singapore Dollars (SGD) unless otherwise specified. We accept major credit cards and supported digital payment methods.

Payment is due at the time of order. We do not store your full credit card details; all payments are processed securely by our third-party payment service providers.


7. Shipping and Delivery

Shipping terms, delivery timelines, duties, taxes, and related charges vary depending on the destination. You are responsible for applicable import duties and taxes in your jurisdiction.

We are not responsible for delays, customs inspections, or non-delivery caused by local postal services or regulatory authorities.


8. Returns and Refunds

Our Returns and Refunds Policy is available on the Site and forms part of these Terms. Please review it carefully before purchasing.


9. Disclaimer of Warranties

To the fullest extent permitted by law:

  • The Site and all products are provided “as is” and “as available” without any warranty of any kind.

  • We expressly disclaim all warranties, whether statutory, express, or implied, including but not limited to merchantability, fitness for a particular purpose, and non-infringement.


10. Limitation of Liability

To the maximum extent permitted by law, in no event will Silverette Pte. Ltd., its directors, officers, employees, agents, or partners be liable for:

  • Any direct, indirect, incidental, consequential, or special damages;

  • Loss of profits, data, or business opportunities;

  • Any damages arising out of or in connection with your use of the Site or products purchased from the Site.

Our total liability for any claim arising out of or related to these Terms or your use of the Site shall not exceed the total amount paid by you for the products that gave rise to the claim.


11. Your Account and Security

If you create an account, you agree to:

  • Provide accurate, current, and complete information;

  • Maintain the confidentiality of your account login credentials; and

  • Notify us immediately of any unauthorized account use.

You are responsible for all activities that occur under your account.


12. Privacy and Data Protection

Our collection and use of personal data are governed by our Privacy Policy, available on the Site. By using the Site, you consent to the collection and use of information as described in our Privacy Policy in accordance with Singapore’s Personal Data Protection Act (PDPA) and other applicable privacy laws. 


13. Third-Party Links

The Site may contain links to third-party websites for your convenience. We are not responsible for the content, products, policies, or practices of these third parties.


14. Governing Law & Jurisdiction

These Terms are governed by and construed in accordance with the laws of Singapore. You agree to submit to the exclusive jurisdiction of the courts of Singapore in relation to any disputes arising out of or in connection with these Terms.


15. Changes to These Terms

We may update these Terms from time to time. We will post the updated Terms on the Site with a revised “Last updated” date. Your continued use of the Site after changes are posted signifies your acceptance of the revised Terms.


16. Contact Us

For questions about these Terms, please contact us at:

📧 Email: info@silverettapac.com

🏢 Website: silverette.sg